she was nominated by her adopted daughter ashley. we hadn't done an adoption story in a while, and they are both on the phone with us. francis worked in special education for over 15 years and also volunteers for her church. we take all that for granted, but what a difference it makes in these kids' lives. and in 2006, francis was diagnosed with thyroid cancer herself, but her adopted daughter said she wishes she could be half the woman that her mom is. hey, you guys. are you there? >> yes, how are you? >> you are there. >> from alexandria, virginia. that's where my mom lives. >> that's fan of the week coming up. we need to go back to the other, please, we're not quite through with this. >> sorry. >> we're still on that. anyway, so are you excited? >> yes, i am! >> i'm very, very excited. i didn't even know we were nominated. i sent in the entry a few months back, so when i got a call from susan, i was ecstatic. >> susan called. >> there you are, we're looking at you. boy, you're a good-looking family. beautiful. >> we cannot wait to